Survey

Community Survey

Thank you for helping shape the future of the Toronto Salvation Army Correctional and Justice Services. Your feedback will help us improve our services to clients. Please refer to the section that applies to you e.g., CSO program, Community Justice Programs, Probation Officers, Area Managers, Program Directors & Judges, Chaplains, Bail Program.

*Please click here for the Community Survey in Microsoft Word.

Community Service Order Program

* Indicates required field

1. Do you consider the Salvation Army Correctional & Justice Services beneficial to the community? *

Significantly Somewhat Slightly Not at all

2. Please identity if you are a... *

Probation Officer Community Partner Court Worker Members of administration/management Client Volunteer

If other please specify *

3. In which municipality are you located? *

Toronto GTA (Hamilton, Oshawa) Newmarket Peel Region

If other please specify *

4. Which community agency did you complete CSO hours at? *

5. How enjoyable was your experience at the agency? *

Extremely Enjoyable Very Enjoyable Moderately Enjoyable Not Enjoyable

6. What were your responsibilites while you were at the agency? *

7. Did you feel that your duties were appropriate *

Extremely Appropriate Very Appropriate Moderately Appropriate Not Appropriate

8. Could the placement have served you better? *

Greatly Somewhat Slightly Not at all

9. How helpful was your assigned caseworker? *

Extremely Helpful Very Helpful Moderately Helpful Not Helpful

10. How could we have served you better? *

Thank you. Please click Submit.

Submit

Community Justice Programs

If you’re a client who takes part in workshops at the Salvation Army please answer the following questions:

* Indicates required field

1. Do you consider the Salvation Army Correctional & Justice Services beneficial to the community? *

Significantly Somewhat Slightly Not at all

2. Please identity if you are a... *

Probation Officer Community Partner Court Worker Member of administration/management Client Volunteer Other

If other please specify *

3. In which municipality are you located? *

Toronto GTA (Hamilton, Oshawa) Newmarket Peel Region Other

If other please specify *

4. Which program did you participate in? *

5. What did you think of the program space at the Salvation Army location? *

Spacious Average Cluttered Small

6. Did you find the program helpful? *

Extremely Helpful Very Helpful Moderately Helpful Not Helpful

7. Would you recommend the program to a family or friend? *

Very Much Maybe Undecided Not at all

8. Please rate your instructor (10= highly exceptional 1= below average) *

Comments *

Thank you. Please click Submit.

Submit

Probation Officers

* Indicates required field

1. Do you consider the Salvation Army Correctional & Justice Services beneficial to the community? *

Significantly Somewhat Slightly Not at all

2. Please identify if you are a... *

Probation Officer Community Partner Court Worker Member of administration/management Client Volunteer

If other please specify *

3. In which municipality are you located? *

Toronto GTA (Hamilton, Oshawa) Newmarket Peel Region

If other please specify *

4. How would you rate the Salvation Army in relation to (please circle below 10= highly exceptional 1= below average)

A) Efficiency of staff *

B) Appropriate time response to referrals i.e., CSO placements, intake & assesssment *

C) Friendliness of Staff *

D) Feedback on client response to program (statistical or faxed data) *

E) Case Management *

5. Is the office available when you have questions? *

Always Often Occasionally Rarely

Comments *

Thank you. Please click Submit.

Submit

Area Managers, Program Directors & Judges

* Indicates required field

1. Do you consider the Salvation Army Correctional & Justice Services beneficial to the community? *

Significantly Somewhat Slightly Not at all

2. Please identify if you are a... *

Probation Officer Community Partner Court Worker Member of administration/management Client Volunteer

If other please specify *

3. In which municipality are you located? *

Toronto GTA (Hamilton, Oshawa) Newmarket Peel Region

If other please specify *

4. Does the Salvation Army provide efficient services? (please circle below 10=highly exceptional 1= below average *

5. Do you receive program feedback in a timely fashion? *

Always Often Occasionally Rarely

6. Is the program manager available to consult when needed? *

Always Often Occasionally Rarely

7. What would you like to see from Salvation Army Correctional & Justice Services Toronto? *

Thank you. Please click Submit.

Submit

Chaplains

* Indicates required field

1. Do you consider the Salvation Army Correctional & Justice Services beneficial to the community? *

Significantly Somewhat Slightly Not at all

2. Please identify if you are a... *

Probation Officer Community Partner Court Worker Member of administration/management Client Volunteer

If other please specify *

3. In which municipality are you located? *

Toronto GTA (Hamilton, Oshawa) Newmarket Peel Region

If other please specify *

4. The Salvation Army Chaplain is identifiable and available. *